Currently we are active in the following areas:
There is no delivery charge.
The following restaurants are listed on the DAD App, and will be available for ordering from if they fall within a 5km to 10km radius of your delivery address:
We offer the ability of ordering food for delivery. Think of DAD as the go to place for all your takeout needs.
It might be 2019, but yes we take Cash on Delivery. For the full cashless experience we would really like you to use your Visa, MasterCard, Airtel Tigo, MTN Cash on our mobile apps where you can pay safely and securely. It also provides a safer working environment for our driving waiters.In case orders are rejected please contact 055 0003 337 for your refund.
Yes you can, as long as you specify the correct location on the map, address and contact details for the person receiving the order. You can pay using your VISA card or MasterCard.
Our friendly customer service agents are available at any point of your DAD ordering and delivery experience. You can contact us on 055 0003 337.No matter if you placed an order for delivery. We are happy to assist in resolving enquiries or complaints with the restaurant on your behalf.
In case you are not available to receive your order at the projected time please let us know by calling us on 055 0003 337. We will then try to accommodate your request. If our driver arrives at the delivery location and cannot find you, they will always try and call you via phone to arrange the food handover.If we cannot contact you and our driver cannot locate you, he or she will wait for 10 minutes until moving on to the next order. In such an instance you are unfortunately liable for the value of the order. Please ensure that your mobile phone is contactable during the delivery phase to prevent such unfortunate situations.
We are constantly extending the reach of our delivery network and your area may just be next. You have the option of using the Vote for your area option in the App, as well as entering your details such as your email address and/or phone number, if you fall outside the delivery network.
Your mobile number is needed, and/or any other details which are added from time to time.
Please visit the Apple App Store to download the DAD App for iPhone and the Google Play Store to download the DAD App for all Android devices.
Unfortunately, no changes are possible once an order has been submitted. However, you can place another order for any additional food you require.
Delays can occur through the restaurant taking longer to prepare your order, drivers finding themselves in a moment of unusually high demand, traffic or other factors. Should your order be late please call 055 0003 337 to get assistance from our team of customer service representatives.
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